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Privacy Policy

Last updated 2026-05-05
# Privacy Policy GigMeUp processes your personal information in line with the Protection of Personal Information Act, 2013 (POPIA). ## What we collect Name, email, phone number, profile content (bio, media), location, payment information (via our payment provider), booking history, message content, IP/UA on sign-in and signing. ## Why we process it - To run the marketplace (matching, booking, contracts, payment, payouts). - To prevent fraud and enforce off-platform rules. - To comply with tax and accounting obligations. - To send transactional notifications about your account and bookings. ## Sharing We share data with our payment providers (Paystack and/or Stripe), email provider (Postmark), SMS provider (Twilio), error tracker (Sentry), and AI provider (Anthropic) — strictly to deliver the service. ## Your rights You may access (`/account/data`), correct, or request deletion of your data. We retain financial records as required by law with PII severed. ## Contact The Information Officer can be reached at privacy@gigmeup.co.za.